Experience, in conversation
I created this companion to make my experience easier to explore. It connects leadership and technical questions with relevant examples from my transportation work, automation projects, and ongoing technical learning.
Start with the work
Explore the projects below for the operational problem, my contribution, the people involved, and the delivered change. Prepared question responses will join these examples as the collection develops.
Recreated individually maintained PDF plans as a connected Excel system, with owner-maintained tables feeding a searchable master plan through Power Query.
View project detailsRebuilt DFDC’s parcel operating plan for Project Maple, Grainger’s company-wide transition from UPS to FedEx as its primary parcel carrier. Connected Microsoft Forms intake, SharePoint tracking, and automated approval routing to support customer escalations as the transition expanded across DCs.
View project detailsDeveloped white-glove delivery standard work, including a detailed Help Phone intake script and a process for provider quotes, customer approval, and adding charges to orders.
View project detailsLed cross-functional transportation work that extended ordering windows in selected markets while preserving next-day service commitments.
View project detailsPeople & progression
Follow the six stages from FedEx management through Grainger’s transportation organization, and explore the role of analyst mentoring and shared operational knowledge.
Explore career progression →Explore leadership →